Help and Support Channels
A 1–hour Ticket Resolution Warranty
Our customer assistance staff is online 24x7x365 to handle all your help requests. Every ticket you submit to us is going to be resolved within no more than 60 minutes. If your issue calls for assistance from an admin, we are going to address the ticket to the person on duty and will notify you that the case will soon be resolved.
Expert Client Help Service
We’ll be working for you 24x7 to give you guidance and client support as well as to assist you with any trouble that you could have as you are controlling your virtual server. We will support all pre–installed applications, like your OS, server administration panel (in accordance with the VPS type) and the Website Control Panel designed completely by our company.
An Educational Help Zone
In the Website Control Panel that comes without charge in your virtual server, you will find an insightful Help section, which incorporates all that you should be aware of when working with your websites and apps. We have introduced a wide range of how–to articles and video training that present the common site management duties in an easy to comprehend manner.