Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour reaction warranty with all our Linux shared website hosting packages, which means that each individual support inquiry you send will undoubtedly be replied to within 1 hour maximum. Our support company members have been taught to very quickly remedy any issue and to ensure that you get well timed information on any difficulty that you may have.
A Top–quality Support Service
Our tech support service is delivered by a crew of certified consultants who’re prepared to answer your issue asap. You could make contact with the support team by opening a technical support ticket from your Website Control Panel or by posting us an e–mail. On working days, you may as well contact us on the telephone or use the live chat option.
An Intuitive Help Section
The Control Panel presents a comprehensive knowledge base which is built–into all areas. In each part, you’ll find a Help control key which will load for you a group of step–by–step tutorials on how to work with a selected feature or execute a particular action. Moreover, we have crafted educational videos so that you could get a better idea of the Control Panel’s interface.