A 99.9% Server Uptime
The main benefit of setting up your very own shared website hosting platform is that you don’t have to be worried about compatibility – you configure a special set of software tools in such a way as to be compatible with a given set of hardware parts. The end result is something far more stable and dependable, since there are fewer possible risks of failure. We’ve set up our cloud hosting system atop tried and tested hardware parts and a seriously tweaked version of Security–Enhanced Linux so as to create a truly risk–free environment for your personal web sites.
That’s the reason why, with each of our Linux shared website hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on enterprise–level hardware made by Juniper. On top of that, on each router, we have configured a firewall with a sophisticated set of rules as a way to sift out all shady requests.
Therefore, in each of our data centers – in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to lessen all possible risks with our cloud hosting plans and even though our company provides top–notch tech support, there are occasions when the customer simply isn’t satisfied with what we are offering. Or he needs to upgrade to a more powerful hosting solution, like a virtual private server or a dedicated hosting server.
This is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t completely pleased, we will give you a full refund.
24/7 Technical Support
When you have a hosting company, your technical support engineers are of major importance. That’s why we’ve diligently picked a highly competent group of technicians, each with lots of years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All enquiries are replied to in under sixty minutes and our average ticket response time is below twenty minutes!