A live chat is among the many ways of communication provided by some website hosting suppliers as a part of their support services. Determined by the service provider, the chat is used for billing, pre-sales and/or technical assistance. This way of communication is quicker compared to a support ticket and it will make it less likely to misspell or misunderstand anything compared to a call with a representative. In addition, if the issue that you experience requires some time to be examined and resolved, you can do something else at the same time rather than just waiting, like you would have to do if you call. You can also take advantage of a live chat assistance service completely free as long as you have world wide web accessibility even if your website hosting supplier is based in a different country and they do not have a local phone number that you can call.

Live Chat Support in Shared Website Hosting

We supply a live chat support service for all Linux shared website hosting that we offer and we're able to support you with almost everything live. If you don't have an account with our company yet, we'll give you more info about the packages in order to help you to pick the most suitable package. In case you are an existing customer, we will be able to help you with any general or billing matter and even with various common technical issues, such as an e-mail address installation in a desktop e-mail client. When you cannot give us a call for some reason or you're in a country where we don't have a local phone number, the live chat will be the best way to contact us. Needless to say, some situations require more time to analyze and test, so you'll need to open a ticket to our technicians, still, we are able to save you time and assist you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We have a live chat service that is available to all of our potential and active clients. If you're looking for a new hosting account, you'll be able to chat in real time to one of our representatives and get more information about our Linux semi-dedicated hosting so as to select the perfect plan for your sites. If you already have an account with us, we will be able to assist you in a very timely manner with general, billing and 1st level technicalmatters. Although in some cases you will have to open a ticket as there are issues that can't be resolved on the live chat, we'll be able to help you with various basic tasks, for instance installing an email account in an email client or redirecting one domain to another one. This way, you'll receive timely assistance and you'll save a lot of time.