Even though the web hosting service provided by the different companies is almost the same, every provider has a personalized platform with its own modifications and ways to carry out particular things. In such a situation, an information-ridden knowledge base will be extremely useful both for persons with zero prior experience and for technically skillful individuals who will eventually discover how specific procedures are executed, but will lose valuable time in the process. The aim of such a knowledge base is to make the hosting service fast and simple to use, saving users lots of time and energy. The consequence is more satisfied customers, as they can swiftly find the information they want, and significantly less work for the customer service staff representatives, because typically the vast majority of the queries and problems that customers have are already enumerated in the knowledge base. In case the articles themselves are well-written and cover more things, you’ll be able to learn more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting that we are offering feature an extensive knowledge base where you can find all you need to know in regard to your hosting account. Irrespective of whether you want to set up a brand-new database, to redirect a domain using an .htaccess file or to set up an e-mail account on your PC or smartphone, you can simply read our step-by-step help articles and all the info that you need will be there. When you visit a particular section of the Hepsia hosting Control Panel, you’ll see articles that pertain to the functions that you can access through it. If you wish to see the complete article list and get acquainted with all the features that Hepsia offers, or simply to read general information about the web hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to cover any predicament that you could possibly stumble upon, but if you don’t find the info that you’re looking for, you can always get in touch with us, as our help desk team is working day and night.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the exhaustive online support documentation that we have prepared for you. The articles themselves feature generic info about our hosting services, informative tutorials about the various features that you can use, as well as troubleshooting instructions that can help you repair common problems that you might confront. The topics that we’ve included encompass just about everything, from simple things such as how to host a brand-new domain in your account, to more intricate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right side of the page that you are on, while the full article archive is accessible through the all-encompassing Help section.